Delivery charges
A ₹30 delivery charge applies when the discounted merchandise total is below ₹499. Delivery is free when that total is ₹499 or more. The applicable charge is shown before you submit your order.
Processing and delivery estimates
Handmade, hand-painted, handloom and made-to-order items may need additional preparation time. Please check the product page and order communications for any product-specific lead time. The website does not currently publish one guaranteed dispatch or transit period for every product and destination; contact support for an estimate before ordering if timing is important.
Address and delivery
Please provide a complete, reachable delivery address and phone number. Our delivery partner may contact you to coordinate delivery. Any delivery estimate can be affected by destination, carrier operations, weather or other events outside our reasonable control.
Delayed, damaged or missing parcel
If your parcel is delayed, appears damaged, or an item is missing, contact us promptly at info@houseofmaithili.com or 8226803011 with your order number and a description. Please retain the packaging and photographs where available so our team can review the issue.
